1. Technical expertise — and strong communication skills.
2. An awareness of your budget — and resources.
3. An advocate who cuts through product hype.
4. A long-term planner, implementer, and strategist.
5. An industry watcher who maps technology advances and developments to your needs.
6. A keen ability to troubleshoot and solve problems.
7. An interest in handling all of your technology needs.
1. Technical expertise — and strong communication skills.
Not only are the Interpoint Team well-versed in the ins and outs of technology but we pride ourselves in going that extra mile to ensure we obtain first-hand knowledge of how all aspects of your business operate in order to ensure that we recommend the most suitable IT solution for your business.
We would describe ourselves, first and foremost, as business people who utilise technology in a cost-effective manner to solve business problems.
Our primary goal is ...
To bridge the technology and communications gap that often exists between IT and Management / Finance.
2. An awareness of your budget — and resources.
IT partners are proving increasingly essential to a broad range of small to medium-sized businesses.
We at Interpoint believe that that sort of critical function shouldn't necessarily come at a crippling expense.
From the very outset, we will give you a clear understanding of how our fees are structured.
Everybody knows that a responsive IT partner couldn’t provide their services for free, but we at Interpoint can claim to be truly unique in our awareness and constant vigilance those sorts of services that can bleed business coffers dry. For instance, we can provide you with access to high-level skills when needed at one scale, while affording you reduced rate for services such as a help-desk and repair services.
Those are often costs that can consume the majority of an IT budget outside of project work.
3. An advocate who cuts through product hype.
No IT partner stays afloat long if a business doesn't go along with his or her recommendations, be it a new software package or a plan to implement it.
We at Interpoint, as truly effective partners, go to bat for our client companies, identifying genuinely effective technical options.
We aim to bridge the gap between a vendor's product hype and what is truly an effective business solution.
We also help determine if a company is using its current technology to its fullest capacity and show how to maximize the products it already owns.
4. A long-term planner, implementer, and strategist.
Even the most carefully thought out technology plan is of little use if it grows old on the drawing board.
At Interpoint, we believe in fostering an involved IT partnership which means having a handle on implementation, whether it's suggesting a gradual introduction over time or a veritable technology lost weekend where everything is shut down and changed over.
We prioritize our client companies’ needs; pride ourselves on knowing the best way to put technology recommendations into place. "An IT partner should also help an organization implement an IT plan," and "A partner can help prioritize needs and plan an effective implementation strategy."
5. An industry watcher who maps technology advances and developments to your needs.
At Interpoint we continually develop an understanding of the business at hand so as to stand ready to pinpoint new technology needs and to suggest updates and changes accordingly to reduce cost and streamline the operation. That means keeping close tabs on your business's growth and development — as well as on how developments in the world of technology might apply to your needs.
We aim to visit at least 3 major international IT trade shows such as CeBit during the year in order to keep up to date on best practice within the industry.
6. A keen ability to troubleshoot and solve problems.
It's unrealistic to think that any element of technology, no matter how expensive or sophisticated, is totally immune to breakdowns. Rather than wallowing in that tech Never-Never Land, Interpoint is always ready to address technical problems quickly. Even better, we go a step further, via our Managed Services Programme, ensuring that we are proactive about overseeing regular maintenance and other steps that can head off snags.
We pride ourselves on being able to provide fast, cost-effective emergency response when problems can't be avoided. Via our aforementioned Managed Services Programme we provide scheduled upkeep of networked systems, security policies, backup and virus protection systems so that problems can be prevented as well.
7. An interest in handling all of your technology needs.
Nothing can prove more annoying — not to mention wasteful — than you having to hop from consultant to consultant or business to business to address individual elements of your technology needs.
Interpoint aims to provide the widest possible of portfolio of products and services ensuring that all your technology needs will be met under one roof, no matter if it's as involved as a completely new technology infrastructure or as elementary as a basic user's question.
We strive to act as a single point of accountability and contact for all your technology issues. |
